Empowering Web Creativity

MaxiMenu KnowledgeBase – Menu Doesn't Appear

If you see a blank empty space or an error when attempting to view your menu in a browser, it is usually a common issue with a simple solution.  We recommend that you check for each problem in order.

Common issue #1: Supporting files aren't uploaded

If you're previewing on your server, double-check that you remembered to upload the maximenu2_files/ supporting files folder (it will be located in your site's home folder).  Upload the folder and the menu should appear properly.  Note also that these files should be re-uploaded after making changes to a menu.

Common issue #2: Incorrect preview in browser settings

If you're using Dreamweaver's Preview in Browser feature and all you see is a gray rectangle with a broken image icon where the menu should appear, this is due to an incorrect setting in the Dreamweaver preferences.  To resolve the problem, select Edit > Preferences... (Windows) or Dreamweaver > Preferences... (Mac).  In the Preferences dialog that opens, select the Preview in Browser section and disable the Preview Using Temporary File option.

Still having trouble?

If none of the above problems seem to be the issue, please contact support using the link below; be sure to include the URL of the page with the problem.

We're Here to Help!

If you have any questions about this article or about using MaxiMenu, please let us know by opening a support ticket below.

Log In
  Reset Password...
Why create an account?
  • Manage support tickets and purchases
  • Access to free extensions
  • Special discounts and offers
  • Access to member-only forums
Create Account
100% Spam-Free Guarantee

Use the following form to ask a question or submit a support request. An appropriate staff member will reply as soon as possible (usually within a few hours).
Contact Us / Create Support Ticket
To attach files, you must Sign Up or Log In.

You have no items in your basket.  Featured products:

XML Flash Slideshow v4 Flash Audio Kit for Dreamweaver

Home | Customer Satisfaction / Refund Policy | Privacy Policy | jQuery Slider | Top of Page

© 2003-2018 DWUser.com / Magnetic Marketing Corp.  All rights reserved.