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EasyMapBuilder KnowledgeBase – Avoiding Unidentified Developer Warning

On OS X 10.9 and higher, you may receive this warning when attempting to install the EasyMapBuilder editor application:

"Install EasyMapBuilder" can't be opened because it is from an unidentified developer

This is due to the way the Adobe AIR installer installs and configures the application.  To avoid the error, right-click (command+click) on the Install EasyMapBuilder installer and choose Open instead of double-clicking it.  In the dialog that opens, you will now see an Open button (in addition to Cancel).  Click the Open button proceed.

After the installation completes, you may still see this warning:

"EasyMapBuilder" can't be opened because it is from an unidentified developer.

In this case, go to your Applications folder and right-click (command+click) on the EasyMapBuilder application and again select Open.  You'll then have the option to continue and the error won't appear again in the future.

We're Here to Help!

If you have any questions about this article or about using EasyMapBuilder, please let us know by opening a support ticket below.

 
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